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Every organization
must consider guarding against theft, fire, disasters etc. Additionally,
organizations must take measures to prevent a crisis from occurring, and
if a crisis was to occur, the organization must be prepared to respond
to a crisis once it has occurred. The topics of crisis and risk management
are closely related.
Crisis Management
assures a professional and coordinated response to a serious incident,
should one occur. Risk Management involves the planning and implementation
of policies and practices that reduce the risk of theft, fire, accidents,
and other disasters that could occur to an organization. The following
websites offer the most up to date and comprehensive information regarding
useful information in the field of risk and crisis management. Many of
the sites listed provide information about both topics, and many offer
links to other useful crisis and risk management websites:
LEXICON COMMUNICATIONS
CORPORATION
http://WWW.LEXICONCOMMUNICATIONS.COM
Lexicon Communications Corp. is a full-service strategic public relations
and crisis management consulting firm. In addition to offering strategic
public relations and marketing communications services to a wide range
of regional, national, and international clients, Lexicon is regarded
as one of the leading crisis management firms in the world. Once you log
on to this site, select Crisis Management the book to locate the most
up to date news articles on the topic of crisis management. Also at this
location you will find a review of recently published books on the topic
of crisis management. This site will require navigation to the many facets
of crisis management contained within this site.
THE MANAGEMENT
ASSISTANCE PROGRAM FOR NONPROFITS
http://WWW.MAPNP.ORG
MAPNP guides nonprofits towards better management. MAPNP offers crisis
management information on their website, and also provides useful links
to other crisis management web sites. Once at this site, scroll down to
the Free Management Library, select the library , scroll down to Crisis
Management, select this section and you will find a wealth of information
related to crisis management, and links to sites for crisis management,
risk management, and insurance. This site is managed by Dr. Carter McNamara,
MBA.
SMALL BUSINESS
ADMINISTRATION
http://WWW.SBA.GOV
The SBA website offers a multitude of information about disaster
planning, recovery from a disaster, funding sources to recoup losses after
a disaster, and personnel issues to consider in disaster planning, disaster
relief, and the continuation of operations after a disaster hits. While
on this site, locate the disaster preparedness icon, open the disaster
preparedness section and you will find disaster preparedness considerations,
information, tips, and links to other related sites.
RISK MANAGEMENT
INTERNET SERVICES RESOURCE LIBRARY
http://WWW.RMIS.COM
RMIS is designed to meet the needs of professionals in the field
of risk and crisis management, human resources, occupational and environmental
medicine, insurance, safety and health. Once on this site, select Main
Library, and you will then find selections for Risk Management, Safety,
and Safety Management, all of interest in the areas of risk and crisis
management.
CRISISNAVIGATOR
http://WWW.CRISISNAVIGATOR.ORG
The Crisisnavigator is an international internet guide to crisis
management, crisis communications, issues management, risk management,
disaster management, and business continuity management.
PROFESSIONAL CRISIS
MANAGEMENT ASSOCIATION
http://WWW.PCMA.COM
PCM was developed for use by educators and human service providers
who are serious about the crisis management of aggressive, disruptive,
and self-injurious behaviors.
NEWGATE INTERNET
http://WWW.NEWGATE.NET/PROGRAMS/REPUTATION.HTML
The pioneer in online public relations, reputation and crisis management.
This site should be checked out as a resource to use when an organization
is concerned about what is being said about them on the Internet. This
site offers a way for your organization to post a position to the public
on a newsworthy topic. The site allows the organization to post and distribute
favorable evidence and arguments to support the organization’s mission.
TACTICS MARCH 1997
ISSUE HIGHLIGHTS HANDS ON: CRISIS MANAGEMENT
http://WWW.PRSA.ORG/MARH297.HTML
A paper discussing the role of the senior management of an organization
during a crisis.
CRISIS MANAGEMENT
INSTITUTE
http://WWW.OPEN.ORG/~CMI/
Maintains a website that can be used to access materials such as
manuals dealing with the response to catastrophic events, crisis resource
manuals, etc. Once on the site scroll down to the highlighted areas to
access various resources related to the topic of crisis management.
TARLETON STATE
UNIVERSITY CRISIS MANAGEMENT PLAN
http://WWW.TARLETON.EDU/~POLICY/CRISIS.HTM
This site is a good example of an organization’s crisis management
plan. Each organization should be equipped with a crisis management plan.
NONPROFIT RISK
MANAGEMENT CENTER
http://WWW.NONPROFITRISK.ORG
NRMC helps nonprofit staff and volunteers control risks so they can
focus on their missions. Risk management is about managing resources wisely,
protecting clients from harm, and safeguarding assets. This site has great
links to other useful sites. There is also a risk management book review
section that was extremely interesting and provided a great resource for
risk management data. One book reviewed was “Taking The High Road: A Guide
To Effective And Legal Employment Practices For Nonprofits”.
PUBLIC AGENCIES
RISK MANAGERS ASSOCIATION
http://WWW.PARMA.COM
PARMA's mission is to facilitate innovative approaches toward risk
management in governmental agencies. This website discusses such items
as the need for public risk managers to develop good effective working
relationships with their entity’s Chief Administrative Officer, Finance
Officer, Department Heads, and elected officials in order to function
effectively within their individual organization. Once on this site locate
the dialog box that could be used to view a list of service providers.
That list will navigate you through the available resources that should
interest you.
PUBLIC ENTITY RISK
INSTITUTE
http://WWW.RISKINSTITUTE.ORG
PERI works with small local governments, small nonprofit groups and organizations,
and small businesses to improve their risk management practices. Navigation
through this site is simple and will provide oodles of information that
will prove to be interesting to a nonprofit organization.
PUBLIC RISK MANAGEMENT
ASSOCIATION
http://WWW.PRIMACENTRAL.ORG
PRIMA's mission is to promote and encourage effective risk management
in public agencies.
CRISIS MANAGEMENT
IN HIGHER EDUCATION
http://CRISIS.TAMU.EDU/TASKFORCE/LISTSERV.HTM
This site
has posted a NASPA listserv that provides information to individuals interested
in developing a communication network with other individuals involved
in campus crisis management and violence prevention. This site would be
of great use to any nonprofit service provider.
SOCIETY FOR RISK
ANALYSIS
http://WWW.SRA.ORG
SRA is an international association for professionals involved in
risk analysis. The society exchanges information regarding ideas and methodologies
for risk analysis and risk problem solving. Navigation through this site
is easy with a link to the journal of risk management “Risk Analysis”.
Guide by Frank
Capello
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