When the University sends e-mail to FAU faculty, staff, or students, its policy is to send to only the official FAU e-mail address. However, faculty, staff, and students may, if they choose, forward their FAU e-mail to another account.

However, forwarding your FAU e-mail isn't necessarily a good idea.

An increasingly common problem is that FAU e-mail is often blocked by some of the major ISPS, such as AOL, Yahoo!, Gmail, and Hotmail. This happens when FAU sends out a message to a large number of people. When an ISP sees many messages going to its users from a single address, it flags the message as spam so it is is either delayed in delivery (mail not flagged as spam goes through first) or isn't delivered at all. FAU has discussed the problem at length with ISP administrators, such as AOL, but they are not willing to change procedures. Other universities are facing the same problem and have therefore recommended that their faculty, staff, and students not forward their university e-mail to a personal e-mail account because of the potential for the mail to be blocked. IRM also recommends that you not forward your FAU e-mail.

Also, if you have a problem receiving yourFAU e-mail, IRM is able to troubleshoot it. However, if you have your FAU e-mail forwarded to another account, and you are not receiving it, then IRM is not able to troubleshoot as we do not have access to the receiving mail server and its logs, as we do for our own servrs.

FAU is uses e-mail for much of its communication, such as student bills, financial aid disbursements, and emergency notices. To ensure that you receive your FAU e-mail, IRM recommends that you not forward it to any personal e-mail account, all of which are using similar spam-blocking procedures. However, if you still want to forward your e-mail, it is best to use the MyFAU e-mail client to do so.